Where to Find Your Chauffeur? A Guide to Seamless Luxury Transfers in Turkey

One of the most common questions we receive from our clients is: “Where is my chauffeur waiting?” While our chauffeurs are always punctual, highly trained, and easy to locate, this question often arises due to differences in pick-up protocols depending on the location.

At DTLS Limousine & Travel, we take great pride in ensuring that our chauffeurs are positioned at the right place at the right time, minimizing any confusion and maximizing client satisfaction. From luxury limousine services in Istanbul to seamless transfers in major Turkish cities like Ankara, Antalya, Bodrum, Dalaman, and Izmir, we ensure a stress-free experience.

Airport Pick-Ups in Turkey

The majority of “Where is my chauffeur?” inquiries occur during airport transfers in Turkey. Unlike many other countries, Turkish airports maintain strict security controls at the entrance, and baggage claim areas—whether domestic or international—are off-limits to visitors and chauffeurs.

For this reason, our chauffeurs wait directly outside the terminal gates that separate the baggage claim area and the public waiting zone. As soon as you exit baggage claim, your chauffeur will be waiting with a name board, ready to assist you with your private transfer.

For passengers transiting through Istanbul Airport (IST), particularly those connecting to domestic flights, there’s an additional layer of complexity. Passengers with checked baggage often bypass passport control in Istanbul and only complete it at their final destination airport. This creates two different exit points at airports such as Ankara, Izmir, or Bodrum:

Domestic Arrivals – For passengers collecting checked baggage.
International Arrivals – For passengers traveling with carry-on luggage only.

To ensure a smooth experience, DTLS Limousine & Travel collects detailed travel itineraries and provides guidance to clients regarding passport control and exit procedures. Our reservations specialists carefully verify all flight details and share chauffeur and vehicle information with clients at least 12 hours before their scheduled arrival.

Always Visible, Always Ready

At DTLS Limousine & Travel, we prioritize clear communication and precise execution.

Our chauffeurs arrive 20 minutes before the scheduled pick-up time, ensuring they are ready and waiting for you.
Upon their arrival at the pick-up location, you will receive a text message confirmation to notify you of their presence.
Depending on the location—whether at an airport, train station, or cruise port—our chauffeurs are strategically positioned for maximum visibility, ensuring a seamless connection.

Should you experience any difficulty locating your chauffeur, our 24/7 dispatch team is always available for immediate assistance.

Stress-Free Luxury Transportation

The true value of hiring luxury limousine services in Istanbul or any of our serviced cities lies in the stress-free experience we deliver. Whether it’s avoiding the chaos of Istanbul Airport or navigating congested traffic in the city center, our goal is to ensure your travel plans are seamless and enjoyable.

At DTLS Limousine & Travel, we continuously learn and improve, offering premium chauffeur-driven services tailored to meet and exceed client expectations. From airport pick-ups to transfers from iconic POIs (points of interest) like the Grand Bazaar or Sultanahmet, we handle every detail, so you don’t have to.

Experience the DTLS Difference

Whether you’re arriving at an airport, cruise terminal, or train station, let DTLS Limousine & Travel handle the logistics so you can focus on enjoying your journey. With over 30 years of experience in the luxury travel industry, we understand the importance of attention to detail and personalized service.

From the moment you land to the last mile of your trip, our team is dedicated to ensuring a smooth, seamless, and luxurious travel experience.